Industrial & Employee Relations (Human Resources & Recruitment)
Full time
With more than 20,000 employees working in over 550 stores across Australia alone, Chemist Warehouse is Australia's leading retail pharmacy group and one of Australia's most recognised brands.
Chemist Warehouse continues to deliver on an ambitious growth plan which has seen the expansion of operations into China, Ireland, New Zealand and many more exciting new developments to come!
About the Team
The Advisory team are a collaborative, supportive and developing team, primarily tasked with supporting leaders and employees across our Head Office Support Service teams, Stores and Distribution Centres for a variety of employment lifecycle needs post onboarding.
About the Role:
This is a full-time role based at our Head Office in Eagle Farm, QLD, with occasional travel required.
The Senior HR Advisor will oversee a set portfolio and, as part of that, have direct responsibility for the day-to-day management of one HR Advisor.
The Senior HR Advisor will partner with the HR Advisor to ensure all matters arising in the portfolio, or as assigned, are suitably prioritised, assigned and attended to in a timely manner.
Providing sound leadership and coaching to the P&C Advisor, including being a point of escalation for them in working through matters.
Being a key point of contact for leaders and employees, providing information and guidance on a range of people and employment matters.
Supporting and coaching leaders in the response, management and investigation of employee grievances and other workplace matters, including the appropriate application of industrially sound disciplinary outcomes, and timely implementation of any local or organisational continuous improvement arising from any learnings.
Drafting or oversight of formal correspondence from leaders or the organisation to employees.
Advising stakeholders on matters requiring interpretation of employment legislation, company policies and procedures, along with Modern Awards and Enterprise Agreements.
Identifying and implementing opportunities to improve P&C practice, process and service delivery methods.
About You:
Demonstrated experience as a Senior HR Advisor or several years' experience as an Advisor / Generalist, with a deep knowledge and capability in the employee relations space.
A proactive approach to work with the self-motivation and drive to achieve, backed-up with grit and resilience to see tasks through to completion.
Proficient knowledge and interpretation of employment legislation and Modern Awards.
Strong tech skills and digital literacy.
Experience in retail, pharmaceutical or other service-based industries ideal but not essential.
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