Job Title: Web Solutions Specialist - Business Analyst
We are seeking a seasoned Web Producer or Digital Specialist with a talent for business analysis to spearhead the development and management of innovative technology solutions, focusing on website management and metadata distribution.
About the Role:
This dynamic role requires a professional with experience in web houses or digital agencies, capable of bridging the gap between business needs and technical solutions. You'll play a pivotal role in driving operational efficiency and enhancing client satisfaction.
Key Responsibilities:
* Website Management: Oversee and manage multiple business-critical websites, ensuring optimal functionality, user experience, and alignment with business objectives.
* Metadata Oversight: Lead daily management of metadata distribution across various catalogues (physical, electronic, and audio).
* Project Coordination: Deliver technology projects by gathering requirements, defining scope, and ensuring timely delivery.
* Client Collaboration: Act as a liaison between internal teams and external clients, gathering feedback to refine solutions and improve services.
* Business Analysis: Analyse processes and workflows, identifying areas for improvement and driving innovative solutions.
* Operational Support: Establish and maintain operational support models for implemented solutions.
* Problem-Solving: Provide creative, customer-focused solutions to complex challenges.
* Documentation: Maintain detailed project documentation to ensure clarity and alignment across teams.
Key Skills and Experience:
* Proven experience: In roles such as Web Producer, Digital Producer, Business Analyst, or Solutions Manager, ideally within a web house or digital agency environment.
* Strong understanding: Of web technologies, metadata management, and digital project workflows.
* Business analysis expertise: Including requirements gathering, stakeholder communication, and solution design.
* Exceptional problem-solving abilities: And attention to detail.
* Strong communication skills: To collaborate effectively with diverse teams and clients.
* Adaptability: To work across multiple time zones and a flexible approach to working hours.
Desirable:
* Familiarity with: Content management systems and digital publishing platforms.
* A proactive attitude: And commitment to continuous improvement.
How to Apply:
Submit your resume and a cover letter detailing your experience and how you meet the requirements of the role.