SERVICE & PARTS ADVISOR- JSW POWERSPORTSJSW Powersports is unmatched in the industry for scope of operation being number one on the planet 12 years running. In addition to the market leading BRP SEA-DOO & CAN-AM brands, we offer an exciting range of Malibu & Axis tow boats as well as the SEA FOX offshore fishing boats, COBALT boats, and SEABOB underwater scooters, making us an unparalleled powersports destination.What is the Job?A great opportunity exists for a Service Advisor to join the Service, Parts and Warranty department in the JSW Marine division.Within this role you will:Bring experience in exceptional customer service and upsell to the consumers' requirementsSchedule service bookingsCheck in scheduled service and repairsInvoice service and repairsMake calls to upsell customer service jobsSell Malibu, Cobalt, and Seafox PartsMaintain Parts RoomComplete warranty processes for our boat brands, including claims and creditsAssist the Service Manager in daily jobsMaintain clean and safe work areasWork alone as well as part of a team with a self-managing approach to successExhibit excellent organizational skillsWork effectively with multiple departments within the businessWho are you?As the successful candidate, you will bring the following attributes to the role:A passion for watercraft, marine activity, motorcycles, or powersports recreationPrevious leadership experienceRetail experience that can be transferred to this roleStrong attention to detailNatural ability to multi-task while maintaining attention to detailThe desire to create a career, not just a “job”Proficiency in numeracy and accurate countingWhy Join Us? and What Perks?Significant discount on Parts, Accessories, and ServicingBonus scheme paid monthly based on performanceJoin us on several staff bonding daysAnnual Christmas Party at award-winning venuesMonthly BBQs and celebrationsTeam member recognition programsOccasional use of JSW Products on weekends at GM's discretionSurrounding yourself with like-minded motivated staff will help you achieve the best results for yourself and the business. A pleasant work environment with great facilities only makes the role more attractive. The culture within JSW Powersports is one of a kind, being family owned and operated, we put our people before profit.How to make this dream a reality.If you're looking for a great role with the world's largest SEA-DOO watercraft dealer where you can showcase and grow your skills, apply now via SEEK with your CV and cover letter.Your application will include the following questions:How many years' experience do you have as a Service and Parts Adviser?How many years' experience do you have as a service adviser?Which of the following statements best describes your right to work in Australia?Do you have customer service experience?Do you have previous invoicing experience?Do you have a current Australian driver's licence?What's your expected annual base salary?Do you have experience working towards targets and KPIs?
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