AWS Utility Computing (UC) Overview
AWS Utility Computing (UC) provides innovative products, including Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2). As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS.
Job Summary
We are seeking experienced systems engineers with a strong background in cloud operations. The ideal candidate will dive deep into understanding customer issues, investigate metric trends, and consult with senior engineers.
Main Responsibilities:
* Investigate customer issues and collaborate with senior engineers to resolve them
* Implement Operational Excellence best practices to automate manual processes
* Utilize Linux skills to troubleshoot and innovate fixes
* Provide data and metrics to manage service capacity and efficiency
* Communicate clearly and collaborate with others to deliver results
About the Team
Region Services provides Operational Solutions and Cleared Support for services within our Regions. We provide 'hands-on-keyboard' support to our service teams by deploying changes into isolated regions, monitoring the results, and reporting any issues observed.
Diverse Experiences Welcome
Amazon values diverse experiences. Even if you don't meet all the preferred qualifications and skills, we encourage candidates to apply. If your career is non-traditional or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, which is why customers trust our robust suite of products and services to power their businesses.