Are you an experience Administrator looking for an oppertunity to work in Aged Care? Be a part of a team who truely care about making a difference. This is 6 month casual oppertunity with potential for extention to 1 years. Client Details Are you passionate about making a difference in the lives of older individuals? Join an organization dedicated to helping older people live life on their own terms. We genuinely care about our people, the work we do, and the elderly. That's why we focus on recognizing and supporting you, creating a culture of respect, and offering opportunities for career growth. If you're ready to be part of a team that values your contribution and invests in your future, we want to hear from you Description Key Responsibilities: Reception & Corporate Enquiries: Maintain a welcoming reception area, manage calls and in-person inquiries professionally, and ensure the office space is well-maintained. Administrative Support: Handle mail sorting, deliveries, office supply management, and provide backup support for other departments. Coordinate travel bookings and ensure smooth processing of business cards, security passes, archiving, and kitchen supplies. New Residential and Home Care Client Enquiries: Respond to inquiries with professionalism and accuracy, record inquiries in the CRM system, and maintain strong relationships with Sales and Marketing teams. Complaints & Feedback: Address customer complaints and feedback with empathy, escalate issues when needed, and ensure timely resolutions. Customer Experience Excellence: Lead by example in delivering high-quality customer service and maintain up-to-date knowledge of services and facilities. Safety & Compliance: Adhere to company policies and legislation, ensuring a safe working environment. Report hazards, follow safety procedures, and actively participate in safety activities. Working Hours: Standard hours : 8:30 am - 5:00 pm, Monday to Friday OnSite Flexibility : May require working on public holidays based on operational needs. Profile Candidate must be Availabile for 6 months minimum with potential to extend to over 1 year. Key Attributes for Success: Experience : Minimum 2 years in administration, reception, or customer service roles. Skills : Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook), excellent customer service and communication skills, both verbal and written. Multitasking dual duties. Interpersonal Skills : Strong ability to work within a team and adapt to varying tasks. Compliance : Satisfactory police check and strong commitment to safety protocols. Job Offer Special Requirements: Computer Use: Extensive, so high computer literacy is essential. Telephone Use: Role involves considerable phone communication. Police Check: Current, satisfactory check required.