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Duties Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair.Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.Diagnoses cause of any malfunction and performs repair.Communicates with parts department to obtain needed parts.Saves and tags parts of the job if under warranty or if requested by the customer.Examines assigned vehicle to determine if further safety or service work is required or recommended.Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.Documents all work performed and recommended on the repair order.Road tests vehicles when required or refers to the test technician.Participates in manufacturer-sponsored training programs, schools, and events.Keeps abreast of manufacturer technical bulletins.Supervises work of any apprentice technicians as assigned.Reports machinery defects or malfunctions to supervisor.Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.Keeps shop area neat and clean.Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.Operates all tools and equipment in a safe manner.Reports any safety issues immediately to management.Minimum Qualifications Previous experience at an automotive dealershipStrong understanding of the service driveDexterity, requiring a steady hand, excellent hand-eye coordinationMechanical and troubleshooting skillsBasic computer competenciesPositive, friendly attitude, along with a customer service mentalityEnjoy working in a fast-paced environmentAbility to learn new technology, repair and service procedures and specificationsAble to operate electronic diagnostic equipmentAble to lift up to 50 poundsValid driver's license and clean driving recordPass drug testing, MVR/Insurability, background investigation/interviewSeniority levelEntry level
Employment typeFull-time
Job functionEngineering and Information Technology
IndustriesAutomotive
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