Prof Paul D’Urso – Consultant Neurosurgeon
We are seeking an enthusiastic and experienced medical secretary to join our friendly and busy neurosurgical practice in Richmond.
This position is for 2 days only, Tuesday and Wednesday, commencing January 2025. Must be available to cover leave.
This is a wonderful opportunity for the right person to learn all aspects of a surgical practice.
Our commitment is to provide exceptional customer service and a level of care to all of our patients and stakeholders.
Duties and Responsibilities:
1. Exercising confidentiality regarding patient care and all aspects of the practice
2. Meeting and greeting patients
3. Reception duties, including managing telephone calls
4. Detailed preparation and running of the consulting sessions, including patient billing and receipting
5. Making and managing patient bookings and medico-legal appointments
6. Preparing the weekly banking
7. Training in all aspects of the office, including surgery bookings and preparation of litigation work for Professor D’Urso
8. Additional ad hoc duties as instructed by Professor D’Urso and the Practice Manager
Qualifications and Skills:
1. Professional attitude and presentation
2. A strong work ethic
3. Excellent verbal and written communication skills
4. Positive and reliable team player who can also work autonomously
5. Must be willing to cover leave
6. Ability to prioritize and multitask with excellent attention to detail and accuracy
7. Willingness to learn, with an empathetic and mature approach to patients
8. Previous experience as a medical secretary in a surgical practice
9. Ability to learn new software; training will be provided, including audio typing
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