Brainbox is representing a fast growing client who's looking for a Technical Support Engineer based in Brisbane to perform various technical support to clients. About our Client They are strategic thinkers with years of experience in IT and business. With locations in Perth, Brisbane and Melbourne, they provide tailored, expert IT support to new, established and growing businesses across a variety of sectors.Their key value is #customersuccess. They work closely with each of their clients, giving their business and its needs with their full attention. As their in-house IT experts, they aren't just another service provider. They are their dedicated partner, and they're here to help them excel, every step of the way.Their client base has grown, and to keep up with demand, they're expanding their team in QLD. They have established important partnerships in the mining industry and are now seeking a new team member who can help them drive this expansion while delivering excellent customer service.They are a certified Great Place to Work and truly understand the meaning of wellbeing and flexibility in their action, not just words. Who are we looking for? IT isn't just about computers. It's about people, too. As their new Technical Support Engineer, you'll be motivated, driven, and always curious to learn. Ideally, you'll have experience of working in an MSP environment as well as practical knowledge of:Office 365Microsoft Windows serversDesktop operating systemsDNS, Internet, routing and network troubleshooting Sharepoint and Microsoft TeamsAs part of their diverse team, you will provide direct assistance and onsite support to their local QLD and nationwide clients. In addition, there are also opportunities to be travelling a few times a year to visit their national clients. A car, a valid driver's license, and permanent work permission are essential, and we hope you'll enjoy meeting new people and discovering new places. This isn't an ordinary desk job. You'll be a valued specialist with the independence and flexibility to build a career and keep developing your core skills. And above all, you'll be part of an engaged and creative team with a collegial work environment founded on mutual respect and appreciation.Of course, we value technical ability, and we're also looking for a growth mindset and a strong interest in professional and personal development. If that sounds like you, keep reading. What's in it for you? It's not just their customers they care about. Each member of their team is offered a competitive salary based on experience, in addition to paid training and certification. You'll be given ample opportunity and support for long-term career development in a variety of technical streams, including designated personal development days throughout the year. They want you to grow along with them, and they'll invest in that growth.But it's not all about work. They want their team to stay healthy and happy. Their Fit for Work program offers free gym membership, with an hour's workout time every day. They also support flexible working, whether from home or from a serviced office. However you choose to work, they want you to enjoy showing up every day. The benefits in a nutshell: Great salaryFlexible work styleExciting travel opportunitiesFree gym membership Long-term career development Outstanding team environment Working with them is an opportunity to join a forward-looking and friendly MSP as they expand into a new and exciting market. If you have what we're looking for, and you think they might be a fit for you, don't hesitate to apply. We look forward to hearing from you!