Get AI-powered advice on this job and more exclusive features.Founder & MD @ United Carriers APAC | Global Supply Chain and CustomsCompany DescriptionUnited Carriers is a leading freight forwarder committed to empowering businesses through exceptional service and expertise in international trade. Our award-winning cloud-based software solutions, EDI CargoWise One, drive automation and optimize supply chain solutions to align with customer objectives. By fostering innovation and unity among service providers, suppliers, and partners, we aim to steer industries into the future. We offer flexible and cost-effective supply chain management programs tailored to meet your needs.Role DescriptionThis is a full-time on-site role for a Customer Service Executive located in Melbourne, VIC. The Customer Service Executive will handle day-to-day customer support tasks, ensuring customer satisfaction and effective management of customer service processes. Responsibilities include addressing customer inquiries, resolving issues, and maintaining high levels of customer satisfaction. The role involves working closely with various teams to ensure seamless customer service operations.QualificationsInterpersonal Skills, Customer SatisfactionExcellent communication and problem-solving skillsAbility to work effectively in a team-oriented environmentExperience in logistics or freight forwarding industrySeniority levelEntry levelEmployment typeFull-timeIndustriesTransportation, Logistics, Supply Chain and Storage
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