Administration Assistant (200007315) Nowra, AustraliaCustomer Service Officer – Building Supplies ProductsOn Line Recruitment is seeking a Customer Service Officer for a leading manufacturer of high-end building products.This full-time role is based in South Nowra and is ideal for a customer-focused, self-motivated individual who thrives in a fast-paced business-to-business (B2B) environment. You will be the primary point of contact for customers, handling product inquiries, quotes, orders, and deliveries while ensuring an exceptional customer experience.Key Responsibilities:Respond professionally to customer inquiriesHandle product, pricing, and availability queriesProcess and manage quotes and ordersProvide pricing and delivery informationResolve customer requests and coordinate with internal teamsLiaise with customers, suppliers, and area sales representativesWork closely with freight companies to ensure timely deliveriesFollow up on outstanding quotes and inquiriesTo Be Successful in This Role, You Will Have:Experience in customer service (preferably in building or plumbing products)Strong technical aptitude and an interest in specialised productsAbility to read and interpret technical specifications and engineering drawingsHigh-level organisational skills and multitasking abilityExcellent communication skills and a customer-focused attitudeA proactive mindset with strong problem-solving skillsStrong attention to detail and accurate data entry skillsProficiency in computer systems and a willingness to learn new softwareIf you don’t meet all the above requirements but believe you have something valuable to bring to this role, we still encourage you to apply!
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