School-based Traineeship in Plumbing at Toowoomba West Showroom
The Reece Group is a leading international company with strong values and customer focus. Its core business is supplying plumbing and bathroom products to plumbers and retail customers. Additionally, Reece has several specialty businesses such as Irrigation, HVAC-R, Bathroom Life, Onsite, and Civil. Across all levels of the Reece Group network, our staff aim to provide friendly and expert customer service.
The Role:
We are partnered with Murray Mallee Training Company Ltd to find Year 11 students for School–based Traineeships. You will work towards a Certificate II in Retail Services. The traineeship involves working in a Reece branch and completing certificate requirements such as workbooks and on-the-job training and assessments. This position suits students interested in interior design or sales, and excellent customer service skills are essential.
This position is based at Plumbing Toowoomba West.
Key Responsibilities:
* Embracing the Reece values, policies, and procedures
* Providing outstanding customer service
* Completing all requirements of the certificate
* Processing sales transactions
* Managing stock levels
* Answering phone calls to take messages and orders
* Communicating effectively with customers and staff
* Developing product knowledge
* Following up with customers
* Maintaining a high standard at the branch
About You:
To be suitable for this role, you should have:
* Good written and verbal communication skills
* Ability to follow instructions and guidance
* Enthusiasm and a positive attitude
* Willingness to try new things and learn
* A team-oriented approach
* A commitment to maintaining a neat and tidy workplace
* Presentation and appearance that meets expectations
You will need to work the equivalent of one and a half days per week and must have Saturday availability. Additional hours during school holidays are available and recommended to support your progress.