Are you passionate about the insurance industry and possess excellent organizational and communication skills? Our client is seeking a motivated and detail-oriented individual to join their team as a Broker Support Specialist in the Gold Coast. As a leading broker, they offer a dynamic and collaborative work environment that fosters growth and career development.Whether you are an experienced broker assistant or someone new to the industry, this business prides themselves on fostering long term growth where they will support (and pay for) their teams qualifications in broking. Speaking Mandarin is a must for this opportunity. The successful candidate will be actively involved in servicing a mixed book of commercial clients. Duties include but are not restricted to: Work in a fast-paced environment and be involved in assisting a portfolio of SME and Corporate clients across a broad range of industries. Sourcing and processing renewal quotes Quoting new business Placing cover through an online platform Assisting clients with inquiries Processing endorsements and cancellations Liaising with underwriters Liaising with internal stakeholders Assist with claims as required Other ad-hoc tasks as required About You Client focused with a passion for exceptional service delivery. Ability to work and solve problems autonomously. Process oriented, organised and structured with attention to detail. Excellent written and verbal communication are also essential to this role. Tier 2 qualified (or willing to work towards - the business is happy to look after this for you. What's in it for you? Career development with ongoing training and support Annual wage reviews 5 Weeks annual leave Work from home 2 days per week If the above ticks the boxes for you please reach out to (email protected) for a confidential discussion please call Jett Gaffney on ******** #SCR-jett-gaffney