About Us
Suncorp Bank offers a career with exceptional growth potential within a culture of purpose and belonging. As part of the ANZ Group, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.
About the Role
As an Assistant Relationship Manager in our Agribusiness Banking team, you'll play a key role in supporting the Relationship Manager with the management and growth of a portfolio of valued Agribusiness customers.
Key Responsibilities
* Support the Relationship Manager in managing and nurturing customer relationships within the assigned portfolio
* Address client enquiries promptly and professionally, adhering to established service standards to enhance customer satisfaction
* Proactively identify client needs, maintain accurate customer data and facilitate holistic service solutions through collaborative conversations
* Provide constructive feedback on operational and risk-related issues to improve processes and contribute to ongoing enhancement initiatives within the region
* Develop and maintain relationships with intermediaries, ensuring all referrals are directed to the appropriate management for further action and sales opportunities
* Advantageous but not essential to read and decipher financial data and provide commentary to support finance needs
What We're Looking For
* Tertiary qualifications in business, commerce, banking or finance are preferred but not mandatory
* Demonstrated experience in customer growth and retention within financial services
* Strong emphasis on customer-centricity, with excellent interpersonal skills to build relationships and influence others effectively
* Proficient in conveying information clearly and confidently, both verbally and in writing, alongside strong problem-solving abilities to analyse and break down complex issues
* Strong analytical skills with attention to detail
Why Join Us?
Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters. Every role, in every team is working towards supporting the financial wellbeing of our million+ customers.
We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.
Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.