Guest Service Agents Full Time or Part Time
Quality Hotel Colonial Launceston is looking for Full or Part Time Guest Service Agents to join our expanding Hotel.
The role is a combination of customer service and administration, ideal for someone with previous experience in customer service, accommodation, travel or tourism industry.
Responsibilities will include but are not limited to:
* Greeting and checking in our guests
* Providing an exceptional guest experience
* Handling guest communications via phone, email, and direct
* Coordinating with our housekeeping and maintenance teams
* Processing reservations
* General administration tasks as required
Ideal Experience:
* Previous experience in administration, travel or tourism preferred but not essential
* Excellent written and verbal communication skills
* Exceptional customer service skills and a positive attitude
* The ability to provide a high level of customer satisfaction
* Professional presentation
* Availability to work a variety of shifts on a rotating roster (including weekends and public holidays)
Application process:
Applicants will be required to provide evidence of their eligibility to work in Australia.
Submit your CV to *******@coloniallaunceston.com.au
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