About Us
We believe commercial banking is about building strong relationships. Our customers rely on us for tailored support, whether starting, running or growing their business.
About the Role
You will work closely with a supportive Relationship Manager to build trusted relationships with small and medium sized enterprises. Your goal is to drive growth through acquisition, increasing share of wallet and referrals.
This role offers many career pathways within commercial banking and across ANZ. You will have access to inspiring leaders and tailored learning opportunities to develop your skills and accreditation.
This is an excellent opportunity for individuals looking to take the next step in their business banking career. It would also suit those with financial services experience, familiar with risk management concepts and regulatory requirements such as Know your Customer and AML (anti-money laundering).
Key Responsibilities:
* Develop and maintain a detailed understanding of the customer's business and financial needs
* Act in the best interest of the customer and apply a customer-centric approach
* Provide solutions towards account maintenance and customer needs
* Maintain a well-managed portfolio compliant with all relevant policies and procedures
* Collaborate with product partners and other stakeholders to fulfil customer needs
Requirements:
* Prior experience in a commercial banking frontline role and commercial lending
* Ability to manage strong customer relationships by handling service queries and solving minor issues
* Strong communication skills to assist customers effectively
* Attention to detail when reviewing agreements and contracts
* Ability to assess a customer's ability to fulfill their credit obligations, considering both qualitative and quantitative factors
* Ability to manage multiple tasks and keep track of customer documentation, banking transactions, and internal communications
* Familiarity with risk management concepts, particularly in credit risk, risk and market risk
* Familiarity with regulatory requirements such as KYC (Know your Customer) and AML (anti-money laundering)
Why Join Us?
At ANZ, you'll be doing meaningful work that shapes a world where people and communities thrive. You'll have the resources, opportunities, and support needed to take the next big step in your career. We offer flexible working arrangements and a range of benefits, including access to health and wellbeing services and discounts on selected products and services from ANZ.