Job DescriptionWHAT YOU WILL BE DOING:Be the face of the hotel, the key point of contact for guests arriving and departing the hotel, and liaise with guests to ensure an exceptional level of luxury service is delivered. Create the Magnifique Moments that last!As a Porter, your passion for the property, and your respect for our guests’ belongings will ensure that our guests feel welcome as soon as they arrive.What you'll be doing:Engage with our guests on arrival, departure and during their stay through reception and concierge dutiesReceive guest vehicles and luggage and ensure care is taken to move them to their next destinationProvide recommendations and information about Brisbane and its surrounds to our guestsInteract with different departments on a daily basis to ensure that our guests have a seamless experienceProvide exceptional service and product knowledge to proactively upsell hotel products and services.
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