Key Account Manager - Neonatal & Hospital Wide Monitoring
Reporting into the Sales Team Leader - NSW & ACT, this role will be based in Sydney and enjoy flexibility with the option of hybrid working.
Key Responsibilities:
* Manage and grow key accounts in NSW and QLD;
* Promote relevant and current technical and clinical knowledge to doctors, nurses, and medical staff;
* Devise and apply market relevant and competitive strategies for optimal sales results;
* Build and nurture strong customer relationships through planned contact with buying influences in key accounts;
* Apply innovative selling techniques to identify and meet customer needs through tailored solutions;
* Provide clinical differentiation to the user that will positively influence the purchasing decision;
* Deliver optimal and timely offers, quotes, and strategic discounts that present value to customers;
* Actively present, demonstrate and trial products as part of the overall selling process as required;
* Collaborate effectively with all internal (team, cross-functional) and external stakeholders;
* Develop and analyse sales performance metrics to drive continuous improvement;
* Apply a compliance focused mindset across all operations; and
* Always ensure a safety-first approach.
Requirements:
* Tertiary qualification in a relevant field;
* Circa 3+ years' experience selling capital medical equipment (desirable);
* High degree of comprehensive clinical expertise and technical knowledge in neonatal care (essential);
* Knowledge of hospital / healthcare group purchasing practices and current / future trends in the medical device field;
* Strong track record in developing key relationships in accounts in consultancy capacity, independent of the sales process;
* Well versed with planning and prioritising sales and territory management activities;
* Understanding of commercial business practices, including terms and conditions;
* Competency in financial calculations for pricing, quoting, and discounting;
* Ability to assess and evaluate educational needs, plan, develop, implement, and evaluate outcomes, to achieve learning objectives;
* Proficiency with Microsoft Office tools;
* Adaptability and readiness to handle multiple, changing priorities in a fast-paced environment;
* Team player with a positive attitude and willingness to learn;
* Exemplary understanding of compliance rules, with a proactive mindset and the ability to act as a role model in upholding and promoting compliance standards; and
* Excellent selling / proposing, presentation, negotiation, influencing, stakeholder management, and communication skills.