The Client Concierge role is a wonderful opportunity to join and champion our Front of House team to ensure that all those who grace our offices walk away thinking, WOW. The Receptionist position is a stellar stepping-stone to internal growth at MRE. Communicating with an array of individuals, gaining first-hand, real industry experience, and handling interpersonal challenges, will all be outstanding assets to your career progression. Although demanding, the ability to test your tactfulness, particularly in pressurised situations, will certainly elevate you as a candidate for future roles. Career development is taken very seriously at MRE, and we love nothing more than supporting our people to succeed.The Role: Coordinate the daily tasks of the Client Concierge and ensure a fluid operating structure. Effective problem resolution and handle any escalations, with a strong sense of urgency and clear prioritisation. Always maintain a neat and professional appearance in the office.Manage the reception overflow in combination with accurate and helpful message taking. Direct all incoming clients to the appropriate staff member and department. Hand out ingoing tenant packs, process vacate keys, and provide settlement gits as required. Distribute the necessary keys to suppliers, trades, and clients. Co-ordinate lunch coverage, banking, and post-run cover across the Front of House team. The Essentials: You must have a proactive instinct to assist all those who visit our office and always be exceptionally professional. An eloquent phone manner and dynamite problem-solving skills are both a must. The right candidate will always be able to deliver remarkable service, initiate office efficiencies, and additionally, lead, support, and mentor our Front of House team. You must have a proven track record of at least two years in a Corporate Reception or Client Services role.An Agents Representative Certificate is a bonus! The Perks: A Learning & Development Team entirely dedicated to enhancing your skills.Opportunities for internal growth in different departments.Focus on wellbeing – our people are our core!Cool and contemporary office layout, with a Club House for Friday night knockoffs.Monthly social events, the best Christmas parties, and in-office fundraisers throughout the year.At MRE, we hire for attitude and train aptitude. We are dedicated to building a diverse, inclusive, and high-performing culture. So, if this role excites you and you are eager to live our values, we strongly encourage you to apply. You might just be the right candidate.