Collections Officer Location: Footscray or SunburyPay Rate:$45-$50 per hourContract Term: 3 months with potential of extension, 38 hours per weekWe are seeking an experienced Collections Officer to join our team for a 3 month contract, focusing on commercial (business customer) collections.
This role offers a hybrid work option after successful completion of training and demonstrated competency.
Key Responsibilities: -Manage debt collection for commercial customers through various communication channels.-Engage with customers to negotiate and resolve outstanding debts based on portfolio allocation.-Maintain accurate records and manage customer interactions using CRM systems.-Provide timely and professional customer service to resolve collection issues.
Skills & Experience: -Minimum 3 years' experience in commercial (business) collections.-Proficient in Microsoft Office (Outlook, Excel, Word) and CRM software.-Strong written and verbal communication skills.-Experience with Oracle or similar systems (desirable).-Background in water utilities, public sector, or regulated industries (preferred).-Experience in banking or finance with a focus on collections (highly desirable).This is a great opportunity to apply your collections expertise in a professional and supportive environment.
Apply now to be part of a dedicated team.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome.
We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.