Senior Delivery Practice Manager - Global Accounts
The Senior Delivery Practice Manager is a key people management role within the ProServe Shared Delivery Team (SDT). They play a crucial role in bridging our sales and delivery teams to ensure we meet our customer objectives. They work in close collaboration with the CST team, ensuring the delivery capabilities through technical validation during the pre-sales stage. The Senior Delivery Practice Managers ensure successful project delivery by leading a team of Delivery Consultants and Engagement Managers, fostering long-term customer relationships while supporting enterprise customers through transformative IT projects. They combine strong people leadership skills with deep technical expertise.
Key Responsibilities:
1. Engage Customers: Collaborate with Global Accounts sales managers to develop strong customer and partner relationships and build a growing business in Korea and influence global decisions from Australia, driving AWS adoption in key markets and accounts.
2. Sell Consulting Engagements: Develop consulting engagements that can span from short on-site projects proving the value of AWS services to massive cloud migration projects that include the movement of thousands of applications and the automation of the cloud infrastructure to house them.
3. Coach and Teach: Collaborate with AWS Global Accounts sales, pre-sales, training and support teams to help partners and customers learn and use AWS services.
4. Deliver Value: Lead high-quality delivery of customized engagements with partners and Global Accounts customers.
5. Lead Great People: Attract top technology talent to build high-performing teams of consultants with superior technical depth and great customer relationship skills.
6. Be a Customer Advocate: Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps.
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.
About the Team
We value diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
* BA/BS degree or equivalent experience;
* Highly technical and analytical, possessing 15 or more years of progressive technology implementation experience;
* Great customer relationship management, sales, delivery experience and collaboration skills;
* Demonstrated ability to think strategically about business, product, and technical challenges;
* Consulting practice leadership;
* Deep understanding of cloud transformation journey and change management;
* Enterprise architecture successes including virtualization technologies & distributed architecture;
* Familiarity with archive, disaster recovery and business continuity in global operations;
* Familiarity with compliance & security standards across the enterprise IT landscape.
PREFERRED QUALIFICATIONS
* Meets/exceeds Amazon's functional/technical depth and complexity for this role;
* Visible IT Industry thought leadership on relevant topics related to enterprise IT infrastructure;
* Business development experience including complex agreements w/ integrators and ISVs;
* International sales and delivery experience with global F500 enterprise customers and partners;
* Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc.