Front Desk Reception/Bar Attendant & Social Media SuperstarWe are looking for a dynamic and versatile individual to join our team as a Guesthouse Receptionist, Bar Attendant, and Social Media Superstar.
This unique role requires excellent customer service skills, hospitality experience, social media proficiency, and the ability to multitask in a vibrant environment.
If you have a passion for hospitality, enjoy interacting with people, and have a creative flair for social media marketing, we'd love to hear from you!
Key Responsibilities: Greet and welcome guests with a friendly and professional attitude.Handle check-ins, check-outs, and reservations efficiently.Respond to guest inquiries, provide information about the guesthouse and local attractions.Manage booking systems, emails, and phone calls.Ensure a smooth and pleasant stay for all guests.Handle complaints and resolve issues promptly and professionally.Perform general administrative duties including entry of invoices as required.Prepare and serve beverages, soft drinks, and coffee.Provide table service including taking orders and delivery of food and beverages.Maintain cleanliness and orderliness of the bar area.Stock and replenish bar inventory as needed.Ensure compliance with health, safety, and hygiene standards.Interact with guests to create a lively and welcoming atmosphere.Process payments and handle cash register operations.Create, schedule, and manage engaging content for social media platforms (Instagram, Facebook, TikTok, etc.
).Respond to online inquiries and engage with followers.Promote special events, offers, and activities at the guesthouse and bar.Capture high-quality photos and videos to showcase the guesthouse experience.Monitor trends and analytics to optimize online engagement.Requirements: Experience in hospitality, customer service, or a related field.Basic knowledge of bartending and beverage preparation.Strong communication and interpersonal skills.Ability to multitask and handle a fast-paced environment.Proficiency in social media platforms and content creation tools.Creativity and a keen eye for aesthetics in photography and videography.Flexibility to work evenings, weekends, and holidays as needed.A friendly, approachable, and proactive personality.Must be able to work weekends (no nights).RSA/ RCG Required.Preferred Qualifications: Prior experience in hotel reception, bar service, or social media marketing.Knowledge of reservation and POS systems.Understanding of hospitality industry trends.Graphic design or video editing skills are a plus.Staff discounts on food and beverages.
Opportunities for career growth and skill development.
A fun and vibrant work environment.
Guarantee no 2 days are the same.
If you are enthusiastic, customer-focused, and ready to take on a diverse and exciting role, apply now by sending your CV and a short cover letter to .
We look forward to welcoming you to our team!
How do your skills match this job?Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Bar Attendant?Do you have customer service experience? #J-18808-Ljbffr