Job ExpectationsA bit about your roleNbn co. operates a network that provides wholesale services to various service providers. The network uses different delivery methods and technologies, including, but not limited to, FTTP, FTTB, FTTN, HFC, Copper Last Mile, Wireless, and Satellite. The Field Operations Team handles customer service, service activation, network assurance, maintenance, modernization, and quality audits across all technologies. Field Engineers play a crucial role in ensuring network quality, making technical decisions, and mentoring other Field technicians. Due to the demanding project work on our active network, our Field Engineers operate on a 24/7 roster which may involve frequent night shifts as well as participating in an on-call roster.The role would see you:Manage and conduct equipment and system level Service Assurance activities in the fieldQuality improvement of Active network construction activities and investigation of early-onset faultsProvide on-site, complex, technical, and ad-hoc network supportResolve technical escalations from Customer Field TechniciansPerform end user installation and assurance activitiesProvide support for changes or upgrades to network elementsFluent in HFC outside plant construction, Network Remediation including Network AssuranceUnderstand HFC testing principles, DOCSIS 3.1 and RF fundamentalsConduct HFC routine maintenance and restoration activities including amplifier alignment and egress repairsWork within the confines of SLA, OLA and CRQ timeframesBe knowledgeable in basic HFC design principlesHave a background in basic fibre opticsAbility to assure the network from CMTS to CMEnsure injury risks and environmental impacts are effectively identified and managed by applying the nbn HSE management system and operating safely in accordance with legislative requirementsPerform tasks in accordance with safe work practices, ensuring alignment and taking personal responsibility for working safelyMaintain required Safety training currency and accreditations, as directed and within required timeframesCross skilled across other technologies to support future expansion and network evolutionA bit about youYou would come from a technical field background, ideally with strong network assurance experience in one or more nbn technologies such as HFC ISP, Ethernet, DWDM, GPON or VDSL. Having outside plant build experience across Fibre, HFC or Copper network builds would be beneficial.You will be a natural problem solver with a methodological approach and have an aptitude to learn quickly. Your ability to be flexible, adaptable and to cope with conflicting priorities will also see you succeed in this role. Given the nature of this role you will be a highly organised team player, with the ability to adapt to a changing and dynamic work environment.#J-18808-Ljbffr