Work in a fast-paced environment with opportunities for career development About Our Client This is a golden opportunity to work with a high growth business within the financial services industry.
Based in North Sydney, you will be responsible for managing a portfolio of overdue accounts, working closely with clients to negotiate and implement effective payment solutions, and ensuring compliance with all internal and external guidelines.
This is an excellent opportunity for a collections professional looking to further their career in the financial services sector within a supportive and collaborative environment.
Job Description Maintain and manage overdue accounts within company guidelines.
Liaise with customers to arrange payment plans and resolve payment issues.
Ensure all transactions are handled professionally and in compliance with industry standards.
Communicate effectively with various internal and external stakeholders.
Contribute to team objectives and KPIs.
Work collaboratively with the wider team.
Continuously improve processes and procedures for efficiency.
Uphold company values and standards at all times.
The Successful Applicant A successful Collections Officer should have: Relevant qualifications in Finance, Business, or a related field.
Prior experience in collections, customer service, or a similar role within the financial services industry.
Excellent communication skills and the ability to handle sensitive situations diplomatically.
A strong understanding of the Banking & Financial Services sector.
The ability to work collaboratively in a team environment.
A high level of professionalism and dedication to customer service What's on Offer A competitive salary range of AUD $75,000 to $80,000 base + super.
A positive and inclusive company culture.
A supportive and collaborative team environment.
Opportunities for professional development and career progression within the financial services industry.
Convenient North Sydney location.
If you are a driven individual looking to build your career in the financial services industry, don't miss this opportunity to work with a leading firm in North Sydney.
Apply today to take the next step in your career as a Collections Officer.