Call & WhatsApp to Ms. Neha - 9870170629
Job Responsibilities: Oversee and coordinate the daily operations of the hotel Manage and lead the hotel staff, including front desk agents, housekeeping, and other departments Ensure the delivery of outstanding customer service to guests Implement and uphold hotel policies and procedures Monitor and analyze financial performance, including budgeting and financial reporting Collaborate with sales and marketing teams to drive business and increase occupancy Handle guest feedback and resolve issues to ensure a positive guest experience Conduct regular staff meetings and training sessions Maintain relationships with vendors and suppliers Ensure compliance with health and safety regulations Uphold the hotel's reputation for excellence in the hospitality industry #J-18808-Ljbffr