Guest Services Attendant, Lizard Island Resort Job Locations AU-QLD-Cairns Job ID 2025-38429 Function Events/Attractions Position Type Permanent Time Type Part-time Posting End Date 6/2/2025 The Opportunity Delaware North Australia at Lizard Island Resort has an opportunity for an experienced Guest Services Attendant to join a small team of professionals providing exceptional service on this breathtaking property. Located on the World Heritage Listed Great Barrier Reef, just over an hour's flight north east of Cairns, experience a tropical island with crystal clear waters, idyllic dive locations and powdery white beaches. As a talented and passionate hospitality professional you will assist us in delivering a premium customer experience in this amazing environment, engaging our guests from arrival to departure. What you will do? Welcome guests and complete Check-in and Check-out Handle guest requests, inquiries and complaints effectively and efficiently Maintain current knowledge of daily VIP's, hotel products, services, pricing and special promotional offers Perform duties with a high level of positive guest service. Ensure that the guest is the first priority at all times - be pro-active with their needs Liaising with various resort departments to ensure our guests experience the most memorable of experiences and the very highest levels of service Coordinating guest arrivals & departures More about you Extensive hotel / resort front office experience Guest and team focus Exceptional interpersonal and communication skills Demonstrated ability to organise and prioritise daily tasks and work with minimal supervision Superior organisational and time management skills Strong attention to detail Experience using OPERA (PMS) system highly regarded Who we are Nestled within the Great Barrier Reef, Lizard Island is a sanctuary of natural beauty and tranquility. With just 40 rooms, suites, and villas set amid a 1,013-hectare National Park, visitors enjoy exclusive access to vibrant reefs and private beaches. At Lizard Island, you will create unforgettable memories for our guests in this breathtaking paradise. Options Apply to this jobApply Share Email this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Application FAQs Software Powered by iCIMS www.icims.com