Green Life is one of the fastest growing clinic & dispensary groups in Australia. We've developed a healthcare service model that streamlines patient access to these medicines. Our Mission is to improve quality of life by simplifying access to plant based medicine. Our Vision is to see a world where plant based medicine is seamlessly integrated with mainstream medicine. At Green Life we Value:
Accountability - We take ownership.
Collaboration - We help each other to succeed
Empathy - We care
Enjoyment - We have fun along the way
Integrity - We always do what’s right.
Leadership - We all lead
Excellence - We are committed to excellence.
Innovation - We keep challenging the norm.
About the roleThe Switchboard Reception role plays a pivotal role in supporting all services within the facility.While the main function of the role is answering all incoming calls, the Switchboard operator is a central hub of information for patients. There are numerous patient enquiries and reception duties within this role.The role is fast paced and supports the facility 7 days a week Tasks & responsibilitiesA regular day will see you:
Answer, screen and appropriately prioritise all telephone calls and enquiries
Manage patient queries across both the clinic and the dispensary
Initiate calls from patients who have left messages and follow up on patients
Conduct new patient calls
Demonstrating eagerness to learn new skills and immerse yourself in the medical cannabis space
Manage administration tasks for the group
About youPassionate employees are the key to our success. If you possess the following, then we would love to hear from you!
Keen interest to learn more about Medicinal Cannabis (existing knowledge not essential)
Excellent customer service
Strong communication skills between all stakeholders
Dedicated work ethic
Ability to work well in a team and autonomously
Eye for detail and accuracy
Ability to work and make decisions under pressure
Able to work weekends
Benefits
30% off all products and consultations
Monthly and yearly bonus's on performance
Gift cards on your anniversary
Embracing a collaborative, focused, and driven culture that rewards high achievers
Joining an expanding global company during its exciting growth phase
Playing a pivotal role in shaping the future of the multibillion-dollar cannabis industry
Work from our new Coolangatta Office, potential move to Burleigh Heads 2025.
If you think this sounds like the right fit, we would love to hear from you! Click apply now.