The key responsibilities of the AO3 level Administration Officer in a Child Safety Service Centre are as follows:
1. Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures.
2. Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental procedures and policies to facilitate the effective functioning of the service centre.
3. Administer financial processes including procurement, ordering, payments of accounts, petty cash, Carepay and monthly monitoring and reconciliation in accordance with current legislative and departmental accounting practices.
4. Administer HR processes in accordance with current legislation and departmental policies
5. Provide information to internal and external clients regarding office services and procedures to promote quality customer service through reception (telephone and counter enquiries), email and other forums.
6. Provide a sound knowledge in a range of software packages and databases in the administration of services provided by the service centre.
7. Work collaboratively with team members and understand the roles and responsibilities within the service centre to deliver efficient services.
8. Use, update and monitor relev