Job Title:
Room Attendant / Accommodation Attendant
Job Code:
HOT0BDAM
Work Locations:
DoubleTree by Hilton Alice Springs, 82 Barrett Drive, Alice Springs
A key aspect of this role is ensuring the cleanliness and organization of guest rooms to provide an exceptional experience.
Responsibilities:
* Clean guest bedrooms and bathrooms to the highest standards.
* Vacuum rooms and corridors regularly.
* Change and replenish bed linen, towels, and guest amenities according to company guidelines.
* Undertake regular deep cleaning tasks to maintain a high level of cleanliness.
* Restock and maintain housekeeping trolleys on a daily basis.
* Report any missing or damaged items to the Housekeeping Supervisor and ensure their replacement or repair to prevent inconvenience to guests.
* Ensure all equipment in and around guest rooms, as well as in work areas, is in good working condition.
* Be environmentally conscious and dispose of waste properly.
* Manage guest requests efficiently and in a timely manner.
* Comply with hotel security, fire regulations, and health and safety legislation.
* Carry out lost property procedures.
* Collaborate with other departments as needed and maintain positive working relationships.
Requirements:
* Possess a positive attitude and excellent communication skills.
* Demonstrate a commitment to delivering high levels of customer service.
* Maintain excellent personal grooming standards.
* Show ability to work independently or as part of a team.
* Display flexibility and reliability.
About Working at Hilton:
Hilton is a leading global hospitality company, offering a range of accommodations from luxurious hotels and resorts to extended-stay suites and mid-priced hotels. With a history spanning nearly a century, Hilton has established itself as a leader in the lodging industry.