Corporate Receptionist and Operations SupportPlace Estate Agents is looking for a driven, customer centric candidate to support our James Street Office front of house operations and provide 6-star customer service to all external and internal clients.In addition to the customer service, corporate reception element, you will be a pivotal member assisting operations support to the office. This part of the role will see you work closely with and as a support to the Executive Assistant to the CEO. The successful candidate will have a bubbly, welcoming personality and strive to go above and beyond to continuously provide and improve customer experiences.This is a full-time role working Monday to Friday between 8:30am and 5:30pm.Role & ResponsibilitiesGreet clients and colleagues, provide excellent customer service, and manage incoming calls efficiently.Prepare and maintain meeting rooms and communal areas, including setting up video conferencing or IT needs.Handle stock and stationery management, coordinate mail, and manage key sign-ins/outs.Manage staff car parking accounts, order staff gifts, and handle general HQ orders and supplies.Liaise with property management for office maintenance, and handle printing and binding requests for all departments.Lead the social club, including managing the Place HQ event calendar, staff events, birthdays, and parties, while managing cake orders and clean-up, and assist with social club events, food orders, birthday messaging, and budget coordination with the CEO's EA.Manage miscellaneous HQ projects as assigned.Provide ad hoc support to the CEO, including task assistance, meeting coordination, and research for reports and special projects.Assist with staff initiatives (e.g. ordering rewards, managing the book club), and support in customer satisfaction surveys, project management, and report creation.Skills & ExperienceA minimum of 12 months experience in a customer facing role is essential.High level skills in CRM platforms.Strong verbal and written communication skills and a confident and outgoing nature.Very detail oriented.High level experience using Office 365 necessary.Professional presentation.Proven ability to show initiative and be solution focused.BenefitsWork in a great team environment.Ongoing training & events.Subsidised gym membership with Total Fusion.Discounted parking rate.About Place Estate AgentsPlace is a hard-working company, but we have a lot of fun along the way. We celebrate all successes, no matter how big or small they are and embrace a strong team culture across the group. Over 400 people have found their happy place with us, is it time to find yours?
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