* Permanent Branch role in Ouyen
* Keep your work/life balance
* Monday-Friday 9am to 2pm
* $31.45 per hour
* Work in a collaborative and inclusive team environment
* Make a genuine difference through the work you do
Branch Customer Advisor
Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.
In this role, you will
o Support our Ouyen branch by being the first point of contact for our customers.
o Work with your customers to identify the most suitable products and services that best match their needs and ensure they receive a seamless, consistent, and customised customer service experience every step of the way.
o Assist our customers with account opening, unsecured lending, and banking transactions.
o Ensure all customer details are accurate and up to date.
o Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy, and secure.
o Undertake ongoing training and development to enhance your career development.
What you'll bring:
o A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
o An ability to work collaboratively as a team and resilience, self-motivation, and energy to create our signature customer experience.
o A keen eye for detail that ensures transactions are completed efficiently and accurately.
o An appreciation for inclusion and the diversity of our customers.
Join NAB
If you think this role is the right fit for you, we would love to hear from you.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity.