The onsite management couple will be required to undertake the day-to-day caretaking duties and front office duties. Working closely with the directors of the business, you will be given 24/7 support and guidance. You are required to live on site, undertake after hours caretaking duties if the situation arises. This is a dynamic role, with varying days off and hours.Includes on-site accommodationEnjoy the resort lifestyle while advancing your careerAre you a reliable and business-focused management couple, looking for a fresh challenge?We are currently seeking reliable, experienced and driven resort managers for one of our properties in Palm Cove.The Resort Manager is responsible for driving the successful day-to-day operation of the resort. This includes managing interactions with unit owners, body corporate, suppliers, staff, and guests as well as responsibility for day-to-day operations, trust accounts, reporting, licensing and compliance.The ideal candidate will have:Min 3 years resort management experienceA passion for creating exceptional guest experiencesStrong organisation and business/financial management skillsExcellent written and verbal communication skillsProfessional presentation and personable dispositionStrong problem solving and dispute resolution skillsCouple applications welcomedA typical day in this role may include:Ensuring all resort grounds & facilities are well-presented, safe and optimised for an excellent guest experienceReviewing and reporting on monthly financial resultsNegotiating contracts with suppliersManaging guest or unit owner complaints in a professional & timely mannerIdentifying opportunities to maintain and grow the letting poolLiaising with the external reservations and marketing team to review performance and discuss strategies for increased yield & occupancyReceipting trust account paymentsReviewing and updating policies & procedures to ensure compliance and professional management of the businessAttending meetings with partners or body corporateManaging any HR matters including recruitment, performance management, employment contracts, terminations, and conflict resolutionIdentifying and implementing strategies to optimise business operations, reduce costs and improve guest experienceIf this sounds like a challenge you could sink your teeth into, and you like the idea of earning a generous salary whilst living an on-site resort lifestyle, please send your RESUME along with a COVER LETTER highlighting why you are our ideal candidate.ABOUT USDreamtime Resorts is a fast-growing resort group with 15+ properties along Queensland’s East Coast. Dreamtime Resorts are quality, self-contained apartments for holiday travellers looking for that “home-away-from-home” vibe.Your application will include the following questions:How many years' experience do you have as a Resort General Manager?How many years of people management experience do you have?Which of the following statements best describes your right to work in Australia?What's your expected annual base salary?Do you have a current Australian driver's licence?
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