Service Delivery - Statewide Services School Of Special Educational Needs: Disability ICT Support Officer 00035392 Level 4, $87,712 - $92,057 per annum (PSCA 2022)
Advertised Vacancy Number:
This is an eighteen (18) month fixed term, full-time position commencing January, 2024 with possible extension and/or permanency
The School of Special Educational Needs: Disability (SSEN:D) is seeking an innovative and energetic ICT Support Officer to join our Information Technology support team.
To be successful in this role ideally you will be able to work well in a team environment and will be highly organised to effectively provide training advice and support to staff and students on desktop and software applications. In this role you will also be involved in maintaining accurate records of assets and will assist with the installation of Information Technology systems. Travel across the state and some overnight stays are a requirement of the role.
SSEN:D provides state-wide support to schools to maximise learning outcomes for students with diagnosed and imputed disability. SSEN:D have staff located across the State. We provide consultancy services to educators, contextualised and evidence based professional learning, online research, information, resources and practical support. SSEN:D is committed to building the capacity of teachers and school-based staff to deliver effective classroom programs that value the diversity of students in inclusive learning environments. Our staff foster a collaborative and friendly working environment where each team member is valued for their contribution to our school.
SSEN:D is one of eight Specialist Schools within the Department including a federation of four schools of Special Educational Need, including the School of Special Educational Needs: Behaviour and Engagement (SSEN:BE), the School of Special Educational Needs: Medical and Mental Health (SSEN:MMH) and the School of Special Educational Needs: Sensory (SSEN:S). Collaboration occurs between these schools to coordinate support for schools where possible and to share resources and expertise.
This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our school for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.
To be suitable for this role, you will need to demonstrate the following work related requirements (selection criteria):
1. Abilities supporting desktop and server infrastructure across multiple sites in a Microsoft networked environment
2. Knowledge of hardware, software and other information and communication technology resources including software licensing and information technology copyright obligations and regulations.
3. Well-developed organisational skills with the ability to work with limited supervision and prioritise duties in a demanding environment.
4. Sound conceptual and analytical skills relevant to computer support.
5. Well-developed verbal communication and interpersonal skills with the ability to consult and negotiate with users on issues relevant to network administration.
6. Well-developed written communication skills with the ability to develop and implement user-training procedures.
Applications will be assessed against these work related requirements (selection criteria) of the position. The business needs of the school may also be considered. It is therefore recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.
The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
Further information about SSEN: D can be found by visiting or
For further job related information:
Application Instructions
All applications are submitted online. Select "Apply for Job", at either the top or bottom of this screen and follow the instructions on your screen.
Your application should include:
7. A three (3) page statement addressing the Work Related Requirements (selection criteria), in context of the role and business needs of the school
8. A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
9. The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.
It is recommended you have these documents completed and ready to attach before selecting "Apply for Job".
You are asked to complete an online application form and attach your documentation, please allow enough time to complete this process as applications cannot be accepted after the closing date and time.
ELIGIBILITY AND TRAINING REQUIREMENTS
Employees will be required to:
10. Provide evidence of eligibility to work in Australia for the term of the vacancy;
11. Consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit prior to commencement of employment;
12. Obtain or hold a current Working with Children Check;
13. Complete the Department’s induction program within three months of commencement;
14. Complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment and every three years thereafter;
15. Complete the Department’s Aboriginal and Torres Strait Islander cultural awareness online course within 3 months of commencement;
16. Complete any training specific to this role required by Departmental policy.
The Department applies a four (4) day breach period to this selection process.
Applications must be submitted before (WST) on Tuesday, 7 November 2023
APPLICATIONS MUST BE SUBMITTED ONLINE
PROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED.
ATTACHMENTS: -
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WORK TYPE: Fixed Term - Full Time FTE: LOCATION: Padbury/South Lake CLOSING DATE: 2023-11-07 4:30 PM
(YYYY-MM-DD) Position Title ICT Support Officer Agency Department of Education Salary Location Padbury/South Lake Unit/Division Service Delivery - Statewide Services Branch School Of Special Educational Needs: Disability Work Type Fixed Term - Full Time Position No. 00035392 Closing Date Position Title ICT Support Officer Branch School Of Special Educational Needs: Disability Location Padbury/South Lake Work Type Fixed Term - Full Time Closing Date Salary Agency Department of Education Company Information Description
Advertised Vacancy Number:
This is an eighteen (18) month fixed term, full-time position commencing January, 2024 with possible extension and/or permanency
The School of Special Educational Needs: Disability (SSEN:D) is seeking an innovative and energetic ICT Support Officer to join our Information Technology support team.
To be successful in this role ideally you will be able to work well in a team environment and will be highly organised to effectively provide training advice and support to staff and students on desktop and software applications. In this role you will also be involved in maintaining accurate records of assets and will assist with the installation of Information Technology systems. Travel across the state and some overnight stays are a requirement of the role.
SSEN:D provides state-wide support to schools to maximise learning outcomes for students with diagnosed and imputed disability. SSEN:D have staff located across the State. We provide consultancy services to educators, contextualised and evidence based professional learning, online research, information, resources and practical support. SSEN:D is committed to building the capacity of teachers and school-based staff to deliver effective classroom programs that value the diversity of students in inclusive learning environments. Our staff foster a collaborative and friendly working environment where each team member is valued for their contribution to our school.
SSEN:D is one of eight Specialist Schools within the Department including a federation of four schools of Special Educational Need, including the School of Special Educational Needs: Behaviour and Engagement (SSEN:BE), the School of Special Educational Needs: Medical and Mental Health (SSEN:MMH) and the School of Special Educational Needs: Sensory (SSEN:S). Collaboration occurs between these schools to coordinate support for schools where possible and to share resources and expertise.
This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our school for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.
To be suitable for this role, you will need to demonstrate the following work related requirements (selection criteria):
17. Abilities supporting desktop and server infrastructure across multiple sites in a Microsoft networked environment
18. Knowledge of hardware, software and other information and communication technology resources including software licensing and information technology copyright obligations and regulations.
19. Well-developed organisational skills with the ability to work with limited supervision and prioritise duties in a demanding environment.
20. Sound conceptual and analytical skills relevant to computer support.
21. Well-developed verbal communication and interpersonal skills with the ability to consult and negotiate with users on issues relevant to network administration.
22. Well-developed written communication skills with the ability to develop and implement user-training procedures.
Applications will be assessed against these work related requirements (selection criteria) of the position. The business needs of the school may also be considered. It is therefore recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.
The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
Further information about SSEN: D can be found by visiting or
For further job related information:
Application Instructions
All applications are submitted online. Select "Apply for Job", at either the top or bottom of this screen and follow the instructions on your screen.
Your application should include:
23. A three (3) page statement addressing the Work Related Requirements (selection criteria), in context of the role and business needs of the school
24. A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
25. The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.
It is recommended you have these documents completed and ready to attach before selecting "Apply for Job".
You are asked to complete an online application form and attach your documentation, please allow enough time to complete this process as applications cannot be accepted after the closing date and time.
ELIGIBILITY AND TRAINING REQUIREMENTS
Employees will be required to:
26. Provide evidence of eligibility to work in Australia for the term of the vacancy;
27. Consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit prior to commencement of employment;
28. Obtain or hold a current Working with Children Check;
29. Complete the Department’s induction program within three months of commencement;
30. Complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment and every three years thereafter;
31. Complete the Department’s Aboriginal and Torres Strait Islander cultural awareness online course within 3 months of commencement;
32. Complete any training specific to this role required by Departmental policy.
The Department applies a four (4) day breach period to this selection process.
Applications must be submitted before (WST) on Tuesday, 7 November 2023
APPLICATIONS MUST BE SUBMITTED ONLINE
PROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED.
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