About the Role
We believe that achieving our purpose, values, and strategy starts with our team members. To perform their roles effectively, they continually build upon their knowledge, skills, and accreditations.
Key Responsibilities:
* Design and facilitate learning solutions to meet credit capability needs across Business Bank, Group Risk, Transformation & Operations, and Retail Bank.
* Create and deliver Commercial Credit programs and upskilling initiatives for bankers and credit officers at all levels.
* Analyse organisational data to recommend learning interventions that enhance credit capabilities and skills.
* Design materials to support the Business Bank Capability and Talent Framework, working closely with stakeholders and subject matter experts.
* Manage the nomination, administration, and preparation of training materials for various courses.
About You
We're looking for someone with strong technical commercial lending skills, including credit scenario support, complex home lending, understanding entities, financials, and the home buying process.
Requirements:
* Adept at using engaging facilitation techniques that effectively transfer knowledge in both classroom and digital settings.
* Excellent internal consulting skills, along with strong written and verbal communication abilities.
* Solid understanding of training needs analysis, methodologies, and the ability to identify key learning moments.
* Confident in exploring how new technologies can enhance the design and delivery of engaging learning experiences.
About Us
We are a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist) each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking.
That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.