Mantra on Salt Beach, Gunnamatta Avenue, Kingscliff, New South Wales, Australia Req #4454
Monday, 17 March 2025
Located in Kingscliff just south of the Gold Coast / Northern New South Wales border is home to some of Australia’s finest beaches and World Heritage listed National Parks. Ready to welcome you to paradise are Peppers Salt Resort & Spa and Mantra Salt Beach Resort. Across this dual brand, three property resort we offer a range of first-class dining experiences, with two onsite restaurants, highly sought after conferencing and event spaces, pool bars and more.
Why join the team at Peppers Salt Resort & Spa and Mantra Salt Beach Resort?
* Delicious Perks: 50% off staff meals and enjoy $2 coffees while you work
* Adult Wages for ALL: Earn adult wages from age 16 and above—a great opportunity to connect with new people and build lasting friendships
* Versatility & Growth: Gain valuable experience working across both Peppers Salt Resort & Spa and Mantra Salt Beach Resort in beautiful Kingscliff
Purpose
As the Front Office Manager, your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity and ensure the creation of unforgettable experiences for every guest.
Primary Responsibilities
* Confidence in communicating with guests and colleagues to ensure cohesive collaboration
* Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions
* Recruit, train, and mentor Front Office team members, nurturing their professional growth and diligently monitoring their performance
* Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff
* Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data
* Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives
Skills and Experience
* Experience in Hotel Operations, with a history of leading the charge as a Supervisor or Manager
* Proven ability to multitask and thrive under pressure, supported by strong organisational and time management skills
* Proficiency in using reservation and property management systems is a plus
* Masterful in the art of communication, both written and spoken
* Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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