Join Our Team at Nando's Tasmania! Retail Manager Location: Nando's Launceston and Nandos Hobart Type: Full-Time About Us: At Nando's, we're all about great food, good times, and fantastic people. Nandos is part of an amazing Global brand, bringing our Peri-Peri flavour to Launceston and Hobart. We're looking for passionate and experienced Management to lead our teams and ensure our customers have a great time an unforgettable experience.Responsibilities: Oversee daily operations of the restaurantManage and lead a team to deliver exceptional customer serviceTrain and mentor staff to achieve their best potentialEnsure high levels of customer satisfaction by addressing complaints and ensuring quality service.Oversee stock levels, order supplies, and manage inventory to minimize waste and ensure availability of ingredients.Track daily, weekly, and monthly sales, analysing data to identify trends and opportunities for improvement.Develop and implement strategies to increase sales and profitabilityManage budgets, control costs, and work towards financial targets, including revenue growth and profitability.Streamline restaurant operations, optimize workflow, and improve overall efficiency.Ensure adherence to health, safety, and hygiene regulations, maintaining a safe environment for staff and customers. Requirements: At least three years of proven experience in Management or a similar role in a hospitality / Retail backgroundRelevant qualification at the level of a Diploma or higherStrong leadership and management skillsExcellent communication and interpersonal skillsAbility to work in a fast-paced environmentStrong problem-solving skillsAbility to handle stressful situations calmly and effectivelyDrive for results, able to deliver required outcomesEnthusiasm for providing exceptional customer service Benefits: Competitive salary Opportunities for career growth and developmentEmployee discounts on delicious Nando's mealsSupportive and fun working environmentManagement Incentive programFriendly and dynamic work environmentPositive and supportive work cultureFlexible working hoursHow to Apply: If you're passionate about food and great customer service, we'd love to hear from you! Please apply on via this website, enclose a cover letter addressed to Timothy Archer and your resume, detailing your experience and why you'd be a great fit for our team. Please add to your resume two previous referees.Applications close 25 November 2024. Join the Nando's family and be part of something Peri deliciously different!Nando's is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.