Management - Store (Retail & Consumer Products)
Full time
Zarraffa's Factory Direct has a position available for a Store Manager!
From our origins roasting coffee in the back streets of Southport, to our first headquarters on the Gold Coast, Factory Direct has long been a part of the Zarraffa's experience, and we are now rekindling our heritage of crafting coffee just footsteps from the Roastery doors.
Zarraffa's Coffee focuses on training employees and providing the necessary tools to effectively carry out their roles. Zarraffa's Coffee employees are encouraged to carry out their duties with diligence and enthusiasm and to ensure that we deliver on our promise to serve an individually perfect cup of coffee - every time.
Manager responsibilities include:
* Taking "ownership" of the store
* Responsible for staff training, development and performance
* Exceeding expectations in Customer Service
* Ensuring profitability of the business
* Showing a commitment to the brand, liaising with customers and suppliers
* Demonstrate an ethical purpose and compassion in the role
* Striving to create an individually perfect cup of coffee, every time
* Ensuring effective communication with staff, customers and stakeholders
* WH&S and Food Safety Compliance
* Product ordering and stock control
To be successful in this position you should possess the following attributes:
* Proven leadership skills
* Dynamic, results driven and enjoy achieving targets
* Can do attitude and self-motivated
* Impeccable presentation and personal hygiene
* Thrive on working in a fast paced, team environment
* Confident and well spoken
* Outgoing and not afraid of hard work and good fun
* Honesty and Integrity
* Self-motivated
* A passion for the Zarraffa's Coffee brand
The perks:
* Lots of coffee!
* Opportunities for career development and growth
* A supportive team environment with a family feel
* Modern facility and workspace
* Employee Assistance Program
The available position is full time offering 38 hours per week, with a seven day a week flexibility requirement, including weekends and early morning between 6.30am-5pm.
If you have the desire to succeed and enjoy a challenging and rewarding career, please forward your resume with cover letter by email through the 'apply' button below.
Application Questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a store manager?
* Do you have customer service experience?
* How many years' experience do you have as a Cafe Barista?
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