Job Description
About OMEGA:
* Pioneering watchmaking since 1848.
* Inspired by sports timekeeping and space exploration.
* World-renowned luxury brand.
The Role:
* Provide exceptional customer service.
* Drive sales and contribute to boutique success.
* Support Boutique Management in achieving sales targets.
Key Responsibilities:
* Ensure highest level of service standards at all times using the OMEGA sales ceremony.
* Assist in developing and maintaining the client database.
* Perform daily security stock counts.
* Organise, refill, and store back-up stock, visual merchandising material, product packaging, instruction booklets, and warranties.
* Develop comprehensive OMEGA brand and product knowledge base.
Requirements:
* Minimum 2 years retail experience in the luxury sector (preferred).
* Highly developed customer service and client relationship skills.
* Excellent organisational, oral, and written communication skills.
* Good computer literacy and time management skills.
* Team player with energy, drive, and enthusiasm.
* Impeccable grooming and presentation.
* Visual merchandising flair.
* Full and flexible availability.
* Luxury watch industry knowledge and experience (an advantage).