Job Overview
We are seeking a motivated and organized Solar Compliance Assistant to join our team at Harvey Norman Commercial Division. The successful candidate will have experience in the solar industry, with strong communication and problem-solving skills.
Main Responsibilities
* Ensure compliance with solar installation regulations through thorough review of installer paperwork.
* Maintain accurate records of installer accreditation status.
* Coordinate the registration of solar devices on relevant platforms, including GoodWe and Alpha.
* Provide expert advice to energy retailers on behalf of customers regarding solar installations.
* Register new systems on the Government DER portal.
* Prepare and distribute warranty manuals to customers.
* Trade effectively on the Formbay platform.
* Oversee documentation management for regulatory compliance and operational efficiency.
* Monitor changes in solar installation regulations and communicate updates to installers.
* Liaise with Site Supervisor to ensure installers adhere to regulatory requirements.
* Assist customers in placing service calls.
* Engage with manufacturers for product training sessions.
Required Skills and Experience
* Minimum 2 years' experience in a similar role, preferably in the solar industry.
* Strong ability to work collaboratively within a team environment.
* Advanced written and verbal communication skills.
* Initiative and an organized working style.
* Critical thinking and attention to detail.
* Solar experience is highly desirable but not mandatory.
* Ability to resolve complex issues and thrive in challenging situations.
* Capacity to handle multiple tasks simultaneously and demonstrate initiative.