Partner Account ManagerZoho is one of the world's most prolific software companies.
With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.With more than 100 million+ users and over 15,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself.
With 25 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.Job Title: Partner Account ManagerExperience: 1-4 yearsAbout the Role:We are looking for a Partner Account Manager (PAM) to join our team in Adelaide, Australia.
This is a full-time, in-office role, where you will work closely with our Zoho Business Partners across Australia and New Zealand to drive mutual success.As a PAM, you will be the key liaison between Zoho and its partners, helping them navigate business challenges, enabling growth, and ensuring strong collaboration.
This role requires exceptional relationship management, conflict resolution, and problem-solving skills, along with the ability to manage diverse partner needs.Key Responsibilities:Partner Relationship Management – Build and maintain strong relationships with Zoho Business Partners, ensuring alignment with Zoho's goals.Partner Enablement & Growth – Support partners with training, marketing, and strategic insights to help them expand their Zoho expertise and business.Conflict Resolution & Problem-Solving – Address escalations, mediate disputes, and find effective solutions that benefit both partners and customers.Event & Network Expansion – Represent Zoho at industry events, partner summits, and networking forums across Australia and New Zealand.Operational Coordination – Work across India and Australia time zones to ensure smooth communication and collaboration.Travel – Occasional travel across Australia and New Zealand to meet partners, attend events, and strengthen relationships.Key Skills & Experience:Proven experience in partner management, business development, or account management, with 1 - 4 years of experience preferably within the technology or SaaS industry.Experience in marketing is an added bonus.Exceptional networking and relationship-building skills.Strong conflict resolution abilities to handle challenging partner dynamics.Highly organized, proactive, and flexible, with the ability to manage multiple priorities.Willingness to travel across Australia and New Zealand as needed.Why Join Us?Be part of Zoho's growing presence in Australia, working from our Adelaide office.Collaborate with a dynamic and passionate team driving business growth and partner success.Enjoy a supportive and innovative work environment with room for professional growth.If you're passionate about building strong business relationships, solving challenges, and driving partner success, we'd love to hear from you!Seniority levelAssociateEmployment typeFull-timeJob functionBusiness Development, Sales, and MarketingIndustriesSoftware Development, IT Services and IT Consulting, and IT System Custom Software Development
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