About UsAt Southport Sharks, we strive to be the Gold Coast community's leading sport, leisure, and entertainment precinct. Our values set us apart from the rest, and we hold ourselves accountable for building strong relationships, cultivating a great culture, and delivering outstanding results.The OpportunityWe are looking for an aspiring leader with the motivation and drive to succeed. Someone who thrives in a fast-paced environment, embraces responsibility, and is eager to develop their leadership skills while making a real impact.The RoleAs an Assistant Restaurant Manager, you will oversee the daily operations of our Frenzys Food Court, ensuring exceptional service, operational efficiency, and team development. You'll work closely with the Restaurant Manager to lead, mentor, and inspire your team while maintaining compliance and upholding the Southport Sharks values.This role demands a proactive, hands-on approach to manage catering operations, and a strong focus on leadership, strategic planning, and a commitment to exceptional service delivery.What You'll DoOperational LeadershipOversee restaurant operations, ensuring seamless service and efficiency to deliver outstanding results.Optimize staffing levels and schedules to align with business demands.Team Management & DevelopmentLead, train, and mentor team members, fostering a culture of collaboration and accountability.Identify training needs and implement development programs to enhance team performance.Cultivate a culture of open communication, teamwork, and excellence.Lead by example in decision-making, problem-solving, and delivering top-tier customer experiences.Compliance & Risk ManagementEnsure adherence to all relevant legislation, including food safety and RSA regulations.Maintain compliance with company policies and industry standards.Customer Experience & Continuous ImprovementEvaluate and refine service processes to enhance guest satisfaction.Encourage innovation and proactive problem-solving to elevate the dining experience.What You'll BringEssential QualificationsFood Safety & Hygiene qualificationsCertificate III in HospitalityCurrent RSA & First Aid CertificationPreferred Skills & ExperienceCertificate IV in Hospitality or Front Line ManagementExperience in team leadership within hospitality and catering operationsProficiency in rostering and operational planningWhy Join Us?At Southport Sharks, we believe that great leadership starts with the right mindset, ambition, and commitment to excellence. This role is an opportunity to grow within a dynamic team, be mentored by industry leaders, and make a lasting impact.APPLY NOW No recruitment agencies, please. Full Time