About the role We are seeking an Administration Officer to play a vital role in supporting the headspace Canberra team, helping to create a welcoming environment for young people and ensuring smooth operations to enhance our services.In this role, you'll be the welcoming face of our centre, responsible for delivering exceptional front-of-house services that create a warm and positive experience for young people as they arrive for appointments.Your day to day will include thoughtfully utilising electronic medical records to support client journeys, warmly answering phone inquiries, and assisting with various administrative tasks as needed to ensure a welcoming and seamless experience.In this role, you'll report to the Centre Coordinator, who reports to the Service Manager.This role is based at headspace Canberra, located in Braddon.This is a full-time, fixed term opportunity currently available until 30 June 2026, with the potential for extension based on continued funding.Full time employees have the option to enjoy a Rostered Day Off each month.We encourage you to contact us with any queries you have about headspace funding.We are looking for someone with: Relevant training and experience in administration in a fast-paced environment.Sound knowledge of Windows and MS Office applications and ability to learn new IT systems and clinical systems.Excellent verbal and written communication skills Exceptional customer service skills including being approachable, polite, friendly and helpful.Demonstrated ability to effectively organise and plan workload to ensure that deadlines are met Why join us?Salary packaging options to increase your take-home pay by reducing your taxable income (up to $15,900 for living expenses + $2,650 for meals and entertainment).Additional day of leave over end of year shutdown.17.5% Annual Leave loading Company-paid parental leave for all parents.Employee Assistance Program via LifeWorks for 24x7 counselling support, including telehealth, live chat and wellbeing platform.Flexible work arrangements to find your best work life balance Continuous learning and professional development opportunities.Work in a supportive, growing organisation with a focus on employee well-being and a positive workplace culture.About us Grand Pacific Health is the lead agency of headspace, Canberra.We are a not-for-profit, primary health care organisation providing locally-tailored, high quality physical and mental health services across NSW and the ACT.headspace Canberra provides early intervention mental health services to young people aged 12-25 who have or may be at risk of developing a mental health and/or substance use disorder or have economic and social recovery needs.It is a part of the Youth Mental Health Team within Grand Pacific Health (GPH).Interested?Visit our website www.gph.org.au/employment to download Position Description and our Employee Benefits Information and click the 'apply' button to submit your application.Please ensure that your application addresses the selection criteria detailed in the position description and include this in your application or it may mean that your application does not progress to the next step in our recruitment process.For more information contact: Lachlan Canty, Service Manager, ******, (02) 6113 5700 Applications close: WEDNESDAY 20th NOVEMBER Please note due to the large response, the closing date has been amended, do not delay in submitting your application now!*Please note that short-listing of candidates may commence prior to the closure of this role, so please do not delay submitting your application.We welcome applications from people with lived experience of mental health, Aboriginal and Torres Strait Islander people, people from the LGBTQI community, young people from multicultural communities and people with a disability.Selected applicants will be asked to provide evidence of compliance with COVID-19 Vaccination.