Our client is seeking a friendly and motivated Senior Medical Receptionist who can take on a 2IC function to the practice manager when needed to join this wonderful team.
This is a full time position that will be a rewarding experience with career growth if you want to take your next step in your career from Medical receptionist work.
We are looking for someone who would thrive in an environment that has an inclusive culture with a real "family" orientation.
DutiesReporting to the Practice Manager, the Assistant or 2IC will support the overall, daily operation of a busy GP clinic including a team of medical administration staff, Nurses, Doctors and Allied Health Clinicians.
The responsibilities will include managing a busy front desk reception, liaising with patients and all aspects of office administration.The role also includes:Meeting and greeting patientsScheduling appointments and pro-actively coordinating the appointment bookAccurately entering patient data inProcessing paymentsManaging phone and email queriesAssisting in tidying up consult roomsProviding general administration duties as requiredSkills & experiencePrevious general medical practice service and experienceAbility to assist in the day to day management, direction and operation of the reception deskExcellent communication skills including being an escalation point for Health Professionals and patient complaintsProven multi-tasking, problem solving and time management skillsAbility to assist PM with the management of the financial performance of the centreSomeone who has demonstrated receptionist experience within the medical industryCustomer focused and make patient care the top priorityFlexible and have the ability to work in a fast paced environmentA strong team player who positively contributes to work cultureApproachable, reliable and dependableWilling to go the extra mile when requiredMature and have a sensitive approach when dealing with the patientsExperienced with Best Practice (not essential, but highly regarded)Authorised to work in Australia