You Lead the Way.
Weve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success.
Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day.
And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express Global Merchant Network Services (GMNS) manages all aspects of our vitally important merchant relationships.
GMNS Australia is the largest contributor of active locations in force (ALIF) in the region and has the potential for significant growth.
Business Enablement team is a new team being stood up within GMNS organization to provide first line of support/defense enabling both protection and growth for GMNS business.
Team will achieve this by working very closely with Control Management team, Field and Centre of Excellence teams (Market Compliance, GCO and Risk).
We are seeking a highly motivated and experienced Project Managers to be part of this exciting team who will be making a difference to business.Core responsibilities:Identify, owning and driving OREs to resolution in collaboration with all key stakeholders across the businessCo-ordinating with internal and external auditors, executing on auditors request and implementing remediation plansEfficient and timely implementation of regulatory changes including enhancements to existing processes and systems.Establishing systems and procedures to enforce robust AML/KYC proceduresEnsure Risk, Compliance and Audit policies are adhered to across the Onboarding process Ownership and accountability of audit results, outcomes and remediationsManagement & resolution of compliance gapsIdentify and implement projects to improve POC and activationAlignment across GMNS businesses with any nuances, including Compliance, Risk, Marketing, Operational Excellence and Operations teams.
Document Standard Operational Procedures.
Qualification:Strong process and Project Management skills together with a demonstrated results orientation (setting targets, prioritization, personal accountability) and proficiency with metrics / KPIsAbility to manage multiple projects simultaneously while maintaining tight deadlinesStrong change management and communication skillsStrategic, analytical thinking and problem-solving skills, ability to maintain very detailed project documentation are critical for the roleHighly effective influencing skills, with an ability to build strong relationships with business stakeholders & partnersExperience in compliance related roles is desirableExcellent attention to detail and ability to produce high quality documentationFast learner, able to understand operational processes & capabilitiesAbility to manage multiple projects simultaneously while maintaining tight deadlines.Strong collaboration, influencing and communication skills.Good Excel and Power Point skillsAbility to influence without authorityWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.