A key leadership opportunity exists for a highly skilled Service Manager to drive the success of our busy Darwin operation.
Job Summary
This role is ideal for an individual with strong experience in heavy vehicle operations and customer interaction. The successful candidate will be responsible for managing all aspects of service management, including productivity, efficiency, planning, budgeting, upselling, training, and customer satisfaction.
Key Responsibilities
* Manage daily activities, prioritizing tasks to ensure efficient use of resources
* Drive process and procedural improvement to enhance customer satisfaction and business performance
* Lead a team of service technicians, providing guidance and support to achieve targets
* Collaborate with other departments to identify opportunities for growth and improvement
Requirements
* Strong background in heavy vehicle operations and customer interaction
* Proven leadership skills, with experience in managing teams and driving results
* Excellent communication and interpersonal skills
* Ability to analyze data and make informed decisions
Remuneration Package
The chosen candidate will be rewarded with an attractive remuneration package, consisting of:
* Negotiable retainer
* Incentives tied to performance
* Vehicle (or allowance)
Please submit your application, highlighting your relevant experience and skills. We look forward to reviewing your submission.