About EVT When you join EVT, you are joining one of Australia and New Zealand's leading experience companies.EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.At EVT, we're the shakers and the Daymakers.The experience creators.The possibility makers and opportunity takers.We aim to make a positive impact on our people, communities and environment, every day.About Rydges Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach.Rydges provides genuine local hospitality with quality essentials alongside its trademark 'too easy' service.About Rydges Newcastle Join our dynamic team at Rydges Newcastle and be part of an exceptional hotel experience.Nestled in the heart of the city, our hotel offers a unique blend of modern luxury and warm hospitality.Now's the time to elevate your career in the heart of Newcastle, make your move.About the role Reporting to the Front Office Manager, ourConcierge are responsible for delivering exceptional, personalised customer service whilst enhancing the experience of our guests.You will know how to drive and park vehicles safely and efficiently, have knowledge of the local area, its attractions as well as be able to lift and move luggage and trolleys.Duties of a Concierge include: Welcome guests and visitors to the Hotel, creating the ultimate guests experience from arrival through to departure Valet park guest vehicles safely and secure in the hotel car-parks Assist guests to and from rooms with luggage Deliver guest amenities timely and efficiently Assist guests with bookings for local attractions, restaurant and bars Assist our Food & Beverage team during busy periods Ensure the lobby and public areas remain clean and presentable at all times Complete daily checks and record consumption of in-room minibar Benefits & perks At EVT, we want our people to experience our businesses and be brand and experience advocates.So, we make sure access to amazing 'Elevate Perks' are available to all staff from day dot.Incredible team member discounts from your first day on-the-job.50% off stays at EVT hotels – Rydges, QT, Atura and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapid career growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Australia and NZ's largest and most diverse experiences company.Skills & experience A Full Drivers Licence and ability to drive manual preferred Competent with Word, Excel PowerPoint and software packages A passion for delivering amazing customer service A positive can do attitude and an electric personality Able to multi task and enjoy being busy Passionate about a career in hospitality Knowledge of the surrounding area Excellent presentation and communication skills Great organisation and time management skills Ability to work within a team environment and autonomously If you're interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.