Select how often (in days) to receive an alert:Title: National Key Account Support SpecialistLocation:Arndell Park, NSW, AU, 2148The OpportunityWe are seeking an experienced and customer-focused National Key Support Specialist to assist in managing our portfolio of national key accounts. In this role, you will be a key contact alongside the account manager and credit collection, providing superior service and support with a focus on Customer Centricity. This opportunity allows you to be part of a large dynamic Transactional Services Team.What's on offerEligibility for yearly discretionary bonusOn-the-job training provided and opportunities for career progression available across various departments within the businessA supportive and close-knit team environment that prioritises inclusion and collaborationHybrid working modelNearby public transport and on-site/nearby parking facilitiesWhat you'll be responsible forAct as the central point of contact for internal and external customersPerform various data entry, integrity checks, and analysisIdentify and resolve queries within required timelinesMaintain NKA contractual and administrative requirements including account set up, reporting, invoicing, and servicing requirementsWhat you'll need to be successfulExceptional customer service skillsAbility to communicate effectively at all levelsSelf-sufficient, with the ability to work autonomously as well as part of a close-knit, collaborative teamOrganisational skills and attention to detailProficient in the Google and/or MS Office suite, in particular, Google Sheets and/or MS ExcelEmployee BenefitsEmployee share planAnnual salary review with bonusSupport to pursue educational and development opportunitiesAccess to endless career options and pathways, Veolia promotes from withinEmployee Assistance Program (EAP)Corporate DiscountsFitness PassportSalary sacrificing (i.e. super, novated leases)We are a Circle Back Initiative Employer and commit to respond to every applicant.Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career and a more sustainable world. Veolia welcomes applicants from all genders, identities, and cultural backgrounds to apply.Veolia is committed to conducting recruitment in a fair, ethical, and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners, and competitors) must disclose this information.
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