Senior Associate - Strategy and Performance
Join the change. Together, we'll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it's an exciting time to be at AGL. We're re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You'll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the Role:
The Strategy and Performance Senior Analyst in the CVO team drives customer retention, reduces churn, and increases value for AGL's residential and SME customers through data-driven strategies, propositions, and campaigns. The role involves tackling strategic challenges, analysing complex data for actionable insights, and supporting decision-making, planning, and reporting while fostering collaboration across teams.
What you'll be doing:
* Strategic Development: Shape and refine the CVO roadmap, driving initiatives that deliver maximum customer and business value while aligning with organizational goals.
* Performance Measurement & Optimisation: Monitor strategic initiatives, track KPIs, and enhance dashboards to ensure visibility, data-driven decisions, and ongoing improvement.
* Market Insights: Conduct market and competitive analysis to identify emerging trends, opportunities, and risks, keeping CVO strategies forward-thinking and customer focused.
* Data-Driven Strategy: Leverage analytics to generate insights that inform CVO performance, business planning, and long-term strategy.
* Strategic Communication: Play a key role in shaping and presenting CVO performance and strategy to teams and leadership, influencing business direction and collaboration.
About you:
* Demonstrated experience in strategy and planning, preferably in the energy or regulated industry.
* Proven experience in strategy, business planning, data analysis and market research.
* Strong financial modelling skills with proficiency in relevant software.
* Excellent communication and presentation skills.
* Demonstrated ability to collaborate effectively with cross-functional teams.
* Experience in developing and maintaining comprehensive financial models.
At AGL, we offer a wide range of benefits including:
* Flexible working options including hybrid work.
* Discounts on energy, telcos and solar plans.
* Participate in Energise - our reward & recognition program.
* Access 20 weeks of paid parental leave for the primary carer.
* Access to an additional week of recharge leave per year.
* Play an active role in our diversity & inclusion initiatives.
* Novated leasing and Electric Vehicle subscriptions.
* Access to study assistance, AGL's share purchase plan and insurance deals.
*Benefits may change over time and vary based on role type and location.
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
Location:
Docklands VIC 3008
Job Family Group:
Analytics and Data Science
#J-18808-Ljbffr