At Kaya Cosmedica, we are more than a medical-led aesthetic clinic; we are a sanctuary where artistry meets science, and every patient is treated with personalised care and respect. Our boutique setting allows us to focus on delivering exceptional, natural results while fostering genuine relationships with our patients. We are committed to the highest standards of patient care, ethical practices, and continuous innovation in the field of aesthetics.Why Join Us?Patient-Centered Care: We prioritise the safety, comfort, and satisfaction of each patient, ensuring a warm and welcoming environment.Ethical Standards: Our practice is rooted in transparency, honesty, and adherence to the highest medical and aesthetic standards.Professional Development: We offer opportunities for personal and professional growth, supporting your career aspirations in the aesthetic industry.Supportive Culture: Our close-knit team works collaboratively, fostering a culture of support, respect, and shared success.Your Role:As the Practice Manager, you will lead our dedicated team and work closely with Dr Parvin Khinda, ensuring seamless clinic operations and an exceptional patient experience. Your leadership will be instrumental in maintaining our boutique clinic's high standards and contributing to its growth and success.Key Responsibilities:Leadership & Team Management: Mentor and motivate staff, oversee scheduling, and conduct performance evaluations to maintain a cohesive and high-performing team (4FTE).Operational Efficiency: Streamline clinic workflows, manage inventory, and ensure the clinic operates smoothly and efficiently.Financial Management: Oversee budgeting, financial reporting, and implement cost-saving initiatives while maintaining quality patient care.Patient Experience: Ensure a superior patient journey from initial inquiry to post-treatment follow-up, addressing any concerns with professionalism and empathy.Compliance & Regulatory Oversight: Ensure adherence to APHRA and TGA guidelines, maintaining patient confidentiality and up-to-date medical records.Business Development: Collaborate with the Clinic Director to develop and implement strategies for patient engagement and service expansion.What You Bring:Experience: Proven experience in practice management within the healthcare or aesthetic industry. Nursing background an advantage.Leadership Skills: Ability to inspire and lead a team, fostering a positive and productive work environment.Financial Acumen: Experience in managing budgets, financial reporting, and driving revenue growth.Ethical Integrity: Commitment to upholding ethical standards and a patient-first approach.Adaptability: Proactive problem-solving skills and the ability to thrive in a dynamic environment.Competitive Compensation: Min $40-$45 per hour, based on experience and qualifications.Professional Growth: Opportunities for continuous learning and career advancement within a forward-thinking clinic.Collaborative Environment: Be part of a supportive team that values your contributions and fosters mutual respect.Work-Life Balance: Flexible scheduling (3-4 days per week) to support a healthy work-life balance.Employee Discounts: Access to clinic services and products at generous discounted rates.Application Process:If you are passionate about the cosmetic and medical industry and meet the requirements above, please submit your resume and a brief cover letter through Seek. We look forward to welcoming the right person to our Kaya Cosmedica family in January 2025!Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Clinic Manager?How many years of people management experience do you have?How many years' experience do you have in a training & development role?Have you worked in a role where you were responsible for budget management & forecasting?Do you have customer service experience?Do you have experience preparing work rosters?
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