It's not just about your career or job title, but about who you are and the impact you will make on the world. At {company}, we put People First and look for ways to improve what we create and how we do it.
About the Job
This is a permanent full-time position with competitive remuneration. As a member of our team, you will receive:
* Rewards & Recognition Program
* Discounted health insurance with Medibank
* Lifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etc
* Access to our Employee Assistance Program
Your Responsibilities
You will report to the Director of Reman Services and be responsible for promoting safety awareness and ensuring a strong safety culture for shop operations at site.
Your typical day will include:
* Facilitating daily production meetings with direct reports
* Providing regular performance feedback to team members, coaching employees and contingent workforce for development of the individual and the team
* Managing customer relationships through regular joint meetings to effectively align delivery performance with customer needs and expectations, thereby maintaining a high level of customer satisfaction
* Meeting P&L budget and expenditure targets from the business leadership
* Ensuring achievement of key performance indicators, including but not limited to SQDC – Safety, Quality, Delivery, and Cost, as devised by management
* Co-developing effective tactical plans and objectives to meet company goals and objectives and executing on those plans
* Co-developing continuous improvement efforts and executing on them
* Responsible for regular operational process and procedural reviews in collaboration with engineering, quality and EHS functions, as they relate to repair and reman work
What We're Looking For
We want someone with:
* Minimum of 7 years' experience with at least 3 in repair and re-manufacturing operations of highly engineered industrial products or equivalent
* Minimum of 3 years of experience in leadership roles including building, growing, and leading teams of direct skilled workers
* Minimum of 3 years of experience in customer-facing roles, in which the roles occupied had high-impact customer interactions
* Trade qualifications in either Mechanical or Electrical background
* Strong interpersonal and leadership skills
* Humble, knowledgeable leader, with a bias towards action and continuous improvement
* Superb soft skills in managing customers and difficult situations
* Ability to influence, and lead, with frequent high-impact communication with OHV leadership and key customer interfaces
About Us
{company} is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status.