Job Description
Challenge yourself to grow the Qantas Loyalty brand
10-month fixed term contract
Located at our Mascot Corporate Campus
Working in Qantas Loyalty is exciting and fast moving. We love what we do and look forward to what we might create for the future.
As a key member of the Loyalty Creative Studio, the Content Writer will be responsible for end-to-end copy production for small to large creative projects spanning print, digital, social and video channels across all Qantas Loyalty businesses. This includes, but is not limited to Marketing, Corporate Communications, Product, Events and Customer Experience.
The successful candidate will be a highly motivated creative professional with a strong level of expertise in copywriting, and the ability to apply knowledge to implement marketing strategies to achieve business outcomes. The Content Writer will also possess a deep understanding of Generative AI technologies and high-level prompt engineering skills.
Key Responsibilities
Strong technical copywriting knowledge developed over years in the field.
Interpret content / copywriting briefs liaising with stakeholders across Qantas Loyalty and external stakeholders when necessary.
Collaborate with designers, content creators and strategists, UX, marketing managers and other stakeholders wherever necessary to fulfil content / copywriting briefs.
Liaise with Marketing Managers and other Qantas Loyalty stakeholders to understand and provide feedback on copy briefs across the end-to-end delivery process.
Assist a large range of stakeholders across varying topics with confidence, including matters of brand and tone of voice.
Provide advice, share knowledge and expertise, and actively collaborate with Loyalty Marketing, Digital, Commercial, Product and Content teams in addition to teams across the wider Qantas Group, including the Airline Creative Studio.
Establish and maintain effective working relationships with all key stakeholders.
Ensure that all tasks and responsibilities comply and conform with relevant regulatory and quality requirements, and Company policies and standards.
You'll have:
A minimum of 5 years' experience as a copywriter.
Tertiary qualifications in marketing, communications or journalism.
Sound experience in managing multiple projects simultaneously.
Ability to meet deadlines.
Ability to self-motivate.
Exceptional client service and stakeholder management skills.
Ability to communicate with, and manage numerous internal stakeholders at one time.
Excellent verbal and written communication skills.
Strategic thinking, logical and analytical problem-solving skills.
Keen interest in digital marketing trends, best practice and innovation.
Why Qantas?
You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time.
You'll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in many different directions.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Applications close 28th of November
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives.
We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.
Your personal information will be kept confidential in compliance with relevant privacy legislation.
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